Terms & Conditions
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1
Market Pricing Policy
/ āĻŦāĻžāĻāĻžāĻ° āĻĻāĻžāĻŽā§āĻ° āĻ¨āĻŋāĻ¯āĻŧāĻŽ
āĻ¸āĻŽāĻ¸ā§āĻ¤ āĻ¸āĻŦāĻāĻŋ āĻāĻŦāĻ āĻŽā§āĻĻāĻŋāĻāĻžāĻ¨āĻžāĻ° āĻĒāĻŖā§āĻ¯ā§āĻ° āĻĻāĻžāĻŽ
āĻĄā§āĻ˛āĻŋāĻāĻžāĻ°āĻŋāĻ° āĻĻāĻŋāĻ¨ā§āĻ° āĻāĻ˛āĻ¤āĻŋ āĻ¸ā§āĻĨāĻžāĻ¨ā§āĻ¯āĻŧ āĻŦāĻžāĻāĻžāĻ° āĻŽā§āĻ˛ā§āĻ¯ā§āĻ°
āĻ
āĻ¨ā§āĻ¯āĻžāĻ¯āĻŧā§ āĻ¨āĻŋāĻ°ā§āĻ§āĻžāĻ°āĻŖ āĻāĻ°āĻž āĻšāĻŦā§āĨ¤
English:
All vegetables and grocery items will be charged
according to the current local market rates on the
day of delivery.
2
No Single Product Orders
/ āĻāĻāĻ āĻĒā§āĻ°ā§āĻĄāĻžāĻā§āĻā§āĻ° āĻ
āĻ°ā§āĻĄāĻžāĻ° āĻ¨ā§āĻāĻ¯āĻŧāĻž āĻšāĻŦā§ āĻ¨āĻž
HowrahFresh āĻāĻāĻāĻŋ āĻ¸āĻŽā§āĻĒā§āĻ°ā§āĻŖ āĻ¤āĻžāĻ˛āĻŋāĻāĻž-āĻāĻŋāĻ¤ā§āĻ¤āĻŋāĻ
āĻ¸āĻžāĻĒā§āĻ¤āĻžāĻšāĻŋāĻ āĻ āĻŽāĻžāĻ¸āĻŋāĻ āĻŦāĻžāĻāĻžāĻ° āĻ¸āĻ°āĻŦāĻ°āĻžāĻš āĻĒāĻ°āĻŋāĻˇā§āĻŦāĻžāĨ¤
āĻā§āĻ¨ā§ āĻāĻāĻāĻŋ āĻ¨āĻŋāĻ°ā§āĻĻāĻŋāĻˇā§āĻ Single Product-āĻāĻ° āĻāĻ˛āĻžāĻĻāĻž Delivery āĻāĻ°āĻž āĻšāĻ¯āĻŧ āĻ¨āĻžāĨ¤
āĻā§āĻ°āĻžāĻšāĻāĻĻā§āĻ° āĻ¸āĻŽā§āĻĒā§āĻ°ā§āĻŖ Grocery āĻ
āĻĨāĻŦāĻž Vegetable Basket
āĻāĻāĻ¸āĻā§āĻā§ āĻ
āĻ°ā§āĻĄāĻžāĻ° āĻāĻ°āĻ¤ā§ āĻšāĻŦā§āĨ¤
English:
HowrahFresh is a complete list-based weekly and monthly
grocery and vegetable supply service. We do not provide
delivery for individual single-product orders.
Customers must order their complete grocery or vegetable
basket together.
3
100% Free Delivery
/ āĻ¸āĻŽā§āĻĒā§āĻ°ā§āĻŖ āĻĢā§āĻ°āĻŋ āĻĄā§āĻ˛āĻŋāĻāĻžāĻ°āĻŋ
āĻ¨āĻŋāĻ°ā§āĻ§āĻžāĻ°āĻŋāĻ¤ āĻ¸āĻžāĻĒā§āĻ¤āĻžāĻšāĻŋāĻ āĻ āĻŽāĻžāĻ¸āĻŋāĻ āĻ
āĻ°ā§āĻĄāĻžāĻ°ā§āĻ° āĻāĻ¨ā§āĻ¯
āĻĄā§āĻ˛āĻŋāĻāĻžāĻ°āĻŋ āĻ¸āĻŽā§āĻĒā§āĻ°ā§āĻŖ āĻŦāĻŋāĻ¨āĻžāĻŽā§āĻ˛ā§āĻ¯ā§āĨ¤
āĻā§āĻ¨ā§ āĻ
āĻ¤āĻŋāĻ°āĻŋāĻā§āĻ¤ Hidden Shipping Fee āĻ
āĻĨāĻŦāĻž Handling Charge
āĻ¨ā§āĻāĻ¯āĻŧāĻž āĻšāĻŦā§ āĻ¨āĻžāĨ¤
English:
Delivery is completely free for eligible weekly
and monthly orders.
No extra hidden shipping fees or handling charges
apply to our doorstep delivery service.
4
Payment Conditions
/ āĻĒā§āĻŽā§āĻ¨ā§āĻā§āĻ° āĻļāĻ°ā§āĻ¤āĻžāĻŦāĻ˛āĻŋ
āĻā§āĻ°āĻžāĻšāĻ āĻĄā§āĻ˛āĻŋāĻāĻžāĻ°āĻŋ āĻāĻ°āĻž āĻ¸āĻŽāĻ¸ā§āĻ¤ āĻāĻŋāĻ¨āĻŋāĻ¸āĻĒāĻ¤ā§āĻ° āĻāĻŦāĻ
āĻāĻ¸āĻ˛ Cash Bill āĻ¯āĻžāĻāĻžāĻ āĻāĻ°āĻžāĻ° āĻĒāĻ°
āĻĒā§āĻŽā§āĻ¨ā§āĻ āĻāĻ°āĻ¤ā§ āĻĒāĻžāĻ°āĻŦā§āĻ¨āĨ¤
Cash on Delivery (COD)
UPI
QR Code
Bank Transfer
Digital Payment
English:
Customers can make payment after checking the
delivered products and the original cash bill.
Payment can be made through Cash on Delivery (COD)
or digital payment methods such as UPI, QR Code,
or Bank Transfer.
5
Order Verification & Returns
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āĻĄā§āĻ˛āĻŋāĻāĻžāĻ°āĻŋ āĻ¨ā§āĻāĻ¯āĻŧāĻžāĻ° āĻ¸āĻŽāĻ¯āĻŧ āĻā§āĻ°āĻžāĻšāĻāĻā§ āĻ¸āĻŽāĻ¸ā§āĻ¤ āĻ¸āĻŦāĻāĻŋ āĻ āĻŽā§āĻĻāĻŋāĻāĻžāĻ¨āĻžāĻ°
āĻĒāĻŖā§āĻ¯ā§āĻ° āĻā§āĻŖāĻāĻ¤ āĻŽāĻžāĻ¨, āĻĒāĻ°āĻŋāĻŽāĻžāĻŖ āĻāĻŦāĻ āĻ
āĻ°ā§āĻĄāĻžāĻ°ā§āĻ° āĻ¸āĻā§āĻā§ āĻŽāĻŋāĻ˛
āĻāĻžāĻ˛ā§āĻāĻžāĻŦā§ āĻĒāĻ°ā§āĻā§āĻˇāĻž āĻāĻ°ā§ āĻ¨āĻŋāĻ¤ā§ āĻšāĻŦā§āĨ¤
â ī¸ āĻĄā§āĻ˛āĻŋāĻāĻžāĻ°āĻŋ āĻāĻā§āĻ¨ā§āĻ āĻāĻ˛ā§ āĻ¯āĻžāĻāĻ¯āĻŧāĻžāĻ° āĻĒāĻ° āĻā§āĻ¨ā§ āĻĒāĻŖā§āĻ¯ āĻĢā§āĻ°āĻ¤ āĻ¨ā§āĻāĻ¯āĻŧāĻž āĻšāĻŦā§ āĻ¨āĻžāĨ¤
English:
Customers must check the quality, quantity, and items
received at the time of delivery.
Once the delivery agent leaves, products will not
be accepted for return.
6
Cancellation Policy
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āĻ°ā§āĻĄāĻžāĻ° āĻŦāĻžāĻ¤āĻŋāĻ˛ā§āĻ° āĻ¨āĻŋāĻ¯āĻŧāĻŽ
āĻ¨āĻŋāĻ°ā§āĻ§āĻžāĻ°āĻŋāĻ¤ Delivery Slot-āĻāĻ°
āĻāĻŽāĻĒāĻā§āĻˇā§ ā§¨ā§Ē āĻāĻŖā§āĻāĻž āĻāĻā§
āĻ
āĻ°ā§āĻĄāĻžāĻ° āĻŦāĻžāĻ¤āĻŋāĻ˛ āĻ
āĻĨāĻŦāĻž āĻĒāĻ°āĻŋāĻŦāĻ°ā§āĻ¤āĻ¨ āĻāĻ°āĻž āĻ¯āĻžāĻŦā§āĨ¤
â° ā§¨ā§Ē āĻāĻŖā§āĻāĻžāĻ° āĻāĻŽ āĻ¸āĻŽāĻ¯āĻŧā§āĻ° āĻŽāĻ§ā§āĻ¯ā§ āĻāĻ°āĻž Cancellation
āĻŦāĻž Modification āĻ
āĻ¨ā§āĻ°ā§āĻ§ āĻā§āĻ°āĻšāĻŖ āĻāĻ°āĻž āĻ¨āĻžāĻ āĻšāĻ¤ā§ āĻĒāĻžāĻ°ā§āĨ¤
English:
Orders can be cancelled or modified up to
24 hours before the scheduled delivery slot.
Cancellation or modification requests made less than
24 hours before the scheduled delivery may not be accepted.
Customer Agreement / āĻā§āĻ°āĻžāĻšāĻā§āĻ° āĻ¸āĻŽā§āĻŽāĻ¤āĻŋ
HowrahFresh-āĻ āĻ
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āĻ¨āĻŋāĻ¯āĻŧāĻŽ āĻ āĻļāĻ°ā§āĻ¤āĻžāĻŦāĻ˛āĻŋ āĻĒāĻĄāĻŧā§āĻā§āĻ¨, āĻŦā§āĻā§āĻā§āĻ¨ āĻāĻŦāĻ āĻŽā§āĻ¨ā§ āĻ¨āĻŋāĻ¯āĻŧā§āĻā§āĻ¨
āĻŦāĻ˛ā§ āĻāĻŖā§āĻ¯ āĻšāĻŦā§āĨ¤
Thank you for choosing HowrahFresh đą
āĻ¤āĻžāĻāĻž āĻŦāĻžāĻāĻžāĻ° âĸ āĻ¸āĻ āĻŋāĻ āĻĻāĻžāĻŽ âĸ āĻ¨āĻŋāĻ°ā§āĻāĻ°āĻ¯ā§āĻā§āĻ¯ āĻĄā§āĻ˛āĻŋāĻāĻžāĻ°āĻŋ